Business Spotlight:
SteamDiego has become one of the foremost experts in electric steam boilers and dry saunas, in addition to comprehensive manufacturer warranty services.
“I grew up in plumbing; I’ve been plumbing on and off starting when I was 13, and somewhere in my 20s I took the business over,” said Steve Garber, whose father, Bernard, moved to Southern California from Milwaukee in 1948 and established SteamDiego’s parent company, B. Garber Plumbing Inc.
SteamDiego provides service for major manufacturers and suppliers of steam and sauna products throughout the United States and is relied on to serve as their expert in the field.
Steve Garber has now been in the business for more than 30 years.
“Now all we do is steam and sauna work,” said Garber, who earned a bachelor’s degree in biology from UC Santa Cruz and a master’s in peace studies from the University of San Diego. “I’ve really enjoyed working on steam units because it was extremely challenging in the beginning, and getting into sauna work also was very challenging. And then I built my first sauna many, many years ago for a client in Rancho Santa Fe who happened to be a contractor. The rest is history.”
Garber also had some plumbing clients he had worked with for a long time and did not want to leave unattended. Eventually, he found a plumber to refer them all to.
“I felt an obligation to my longtime plumbing clients to take care of them, so I stuck with plumbing for quite some time,” Garber said.
“We develop good relationships with all of our clients,” he added. “With steam work, our main thrust is communication, reliability, quick response, and we are fortunate to have a great, caring and responsive team to accomplish this.”
SteamDiego provides an array of resources on its website for customers. The company also has a blog with posts that address topics such as health benefits of using a sauna regularly and benefits of having a steam room in your home.
The SteamDiego team keeps up with the technological advances that occur almost yearly, Garber said. “And we keep up to speed on infrared saunas and traditional saunas.”
Garber said his goals include fostering teamwork and growing the company gradually, which helps maintain high levels of customer service.
“We’re doing very well. We plan to expand but in a responsible and reasonable pace,” he said. “Quality and customer service are our biggest concerns.”
For more information, visit steamdiego.com or call (619) 295-2780.
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